Shipping Information
Please visit our shipping section for full Shipping Information. Lab By Baby ships worldwide and the exact shipping cost for each item will be calculated during checkout.
Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.
The following criteria must be met to qualify for a refund:
- Product is defective
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: 5F Sundo B/D, 107-19 Yangjaecheon-ro, Seocho-gu, Seoul, Korea (Zip: 06748). You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found to us be used beyond what it takes for you to reasonably inspect it or damaged, then we may reject a refund.
Please visit our shipping section for full Shipping Information. Lab By Baby ships worldwide and the exact shipping cost for each item will be calculated during checkout.
We are happy to process returns for most purchases within 30 days of receipt if the item is unused and in its original condition, unless specifically stated otherwise at the time of purchase. Any returned item that is not in its original condition must be damaged or missing parts due to our error. Shipping and taxes are not refundable.
We will issue site credit for the item subtotal once your return is received, inspected and processed through our return center. All purchases paid with a coupon code, rebate or discount are final sale and may not be returned.
Please note, we cannot accept returns on final-sale merchandise, monogrammed/personalized items, special-order items or items damaged through normal wear and tear.